Please allow a 24 hour turn-around time for NinjaTrader support of IW indicators and trading systems.
We are Here to Help.
We take your concerns and IW NinjaTrader support issues very seriously.
Here are some free and fee-based options available to you:
Free Support Options
- Our Frequently Asked Questions (FAQ) page is here. If you still have a support or customer service issue, please send your inquiry to Support@IndicatorWarehouse.com.
Fee-based Support Options
- DTS Master Trader Premier Implementation Service
- Installation of NinjaTrader trading platform (if necessary)
- Setup and configure DTS indicators, templates, and workspaces
- Activation of Machine ID, simulated or live trading account
- Connection to real-time data feed
- Indicator Installation and Setup Service
- Install custom indicator(s) into NinjaTrader
- Activate Machine ID in license database
- Machine ID Replacement Service
- Deactivate and archive old Machine ID
- Update new Machine ID in licensing system
REMINDER: Please allow a 24 hour turn-around time for responses to inquiries.