How can I get a copy of NinjaTrader Installed?+
www.ninjatrader.com to get a FREE demo copy of NinjaTrader and real-time market data. For detailed NinjaTrader education and support, please check their live training events and other support resources.
What about installing my Indicator Warehouse products?+
No problem! All of our systems come with complete installation and trade setup documentation. In addition, we have optional services to install the software and set up your charts for you via remote connection to your machine and Google Meet or Microsoft Teams.
How long does it take to process an order and to send me my new indicator?+
Your software will be available for download immediately after you complete your transaction. You can typically expect to schedule a system installation within 24-48 hours. However, during busy periods or at weekends it may take a little longer.
Who supports my indicator?+
Our Support is FREE (via email)... If you would like us to call you and directly access your computer to address your support request, we have some OPTIONAL "do it for you" support options available.
May I install my indicator on more than one machine?+
We have a 1 to 1, license to computer licensing model. In other words, you are entitled to use one active NinjaTrader machine per license. However, additional licenses are available for laptops, etc. at extremely discounted prices. Contact Support@indicatorwarehouse.com for Complete instructions for finding your NinjaTrader Machine ID.
What if I need to replace my Machine ID?+
No problem. For a nominal service fee of $10 per indicator, per machine, we will get everything updated for you. Note: We give volume discounts for 3 or more indicators.
Do you offer Trials?+
No. Short trial times create an artificial pressure to succeed quickly. Trading is hard enough without this added anxiety.
Do you do Exchanges?+
Due to our royalty payment structure to our programmer-suppliers, we are not able to do exchanges.
Which version of NinjaTrader do you support?+
We provide trading software for use with NinjaTrader version 8 only.